Because we always looking to make you hAPPY, PROVIDE YOU WITH THE BEST SERVICE AND ENRICH YOU WITH A UNIQUE SHOPPING EXPERIENCE BY MAKING YOUR PLAYGROUND PURCHASE, DELIVERY, INSTALLATION, AND OWNERSHIP FUN AND HASSLE-FREE, JUST THE WAY IT SHOULD BE. 


WE ARE UNDERSTANDING YOUR RIGHT TO RETURN AND EXCHANGE GOODS AND YOUR DESIRE TO CHANGE YOUR OPINIONS, SO WE ALLOW YOU TO RETURN OR EXCHANGE PURCHASES ACCORDING TO THE POLICIES AND CONDITIONS DESCRIBED BELOW

 
  • To benefit from Return, Exchange and Warranty services, original invoice is required.
  • The customer can return purchases only within Three days from the date of purchase.
  • The customer can exchange purchases within seven days from the date of purchase.
  • The customer is not entitled to return or exchange if the delivery and installation process is completed.
  • The customer is not entitled to return or exchange in the case of special sales contracts (projects), special requests and Pre-Order.
  • Accepting shipment from shipping company declares that the shipment (carton) is in good condition and it is sealed upon receiving
  • After purchases delivered and installed, it will be under warranty terms and conditions.
  • In the case that the customer requests a return after delivering the purchases and before installation and within the permissible period, the purchases return allowed, and the amounts paid. After deducting the value of shipping purchases for the warehouse again
  • Refund will process within a maximum of 21 days by the same way pf payment.
  • The amount will be returned to the same method of payment and within a maximum of 21 days.
  • If the customer wants to refund the amounts paid by another payment method, any fees resulting from changing the payment method will be deducted.
  • In case of any complaints or objections contact us on 920025845 or via e-mail info@playntation-ksa.com